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1. How long can I use the service? What should I do if I want to purchase a full service package?

You can sign up for a free Sapo experience within 15 days.
Sapo consultants will always accompany you during the trial period to answer your requirements, questions and support you when buying the official service package. In addition, our customer care team is always ready to assist you through the hotline 1800 6750.

2. Is initialization fee included in the package price? Is this fee charged only once?

Dear friend, the price of the service package does not include initialization fee. Initialization fee will be charged only once when you sign an official contract to use the service. In particular, if you sign up for a service contract of 2 years or more will be free initialization.

3. If I am using Sapo Web but want to use more sales management features, what is the fee?

If you are using Sapo Web and want to use more sales management features, you can use 2 POS and Web packages simultaneously or you can use Omnichannel package for only 599,000 VND / month (including website design and part software for sales management).

4. I am using Sapo POS package with 1 store, now I want to expand and buy more stores, what is the fee?

For customers who are using Sapo POS or Sapo Omnichannel packages, the cost to buy more stores is 150,000 VND / store / month.
Especially, if you buy more stores from 2 years or more will be discounted from 10% to 22%.

5. When the time for using the service expires, how much do I want to renew the service?

Depending on the time you renew the service, the% discount will vary. The sooner you renew it, the more discount it will get. Maximum discount up to 55%.

6. If the website runs out of space, can I buy more storage and how much does it cost?

You can completely buy additional capacity for the Website for a fee of 120,000 VND / 1GB / month. If buying capacity from 2 years or more will be discounted from 10% - 22%.

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